Privacy Policy

1. Who we are

Rancho Queimado is a digital city guide. This policy briefly explains how we collect, use, and protect your personal data, in line with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018).

2. Data we collect

We only collect the data needed for the site to work:

• Account data: your name and email when you create an account or post an ad.
• Content you submit: reviews, contact messages, and listings.
• Technical data: IP address and basic browsing information, for security.

3. How we use your data

We use your data to give you access to your account, to display and moderate listings and reviews, to respond to contacts, and to keep the platform secure. We do not sell your personal data.

4. Legal basis

We process your data based on your consent, on performance of a contract (use of the service), and on legitimate interest for the security and improvement of the site, as provided by the LGPD.

5. Cookies

We use essential cookies to keep your session and remember preferences (such as language and dark mode). You can block cookies in your browser, but some features may stop working.

6. Sharing

We do not share your data with third parties, except when necessary to operate the service (for example, sending emails) or to comply with legal obligations.

7. Your rights (LGPD)

At any time, you may request:

• Confirmation that we process your data, and access to it.
• Correction of incomplete or outdated data.
• Anonymization, blocking, or deletion of unnecessary data.
• Data portability and withdrawal of consent.

8. Security and retention

We apply technical measures to protect your data and keep it only as long as needed for the purposes described or as required by law. Note: classified ads are not deleted, only archived, due to a legal requirement.

9. Contact

To exercise your rights or ask questions about privacy, contact us at comercial@ranchoqueimado.app.br.